My first introduction to wikis was about 4 years ago and it involved discouraging community college students from using Wikipedia as a research source because of the lack of authority control over the content. My how times have changed!
I can see the possibilities for wikis to provide more in-depth information than an FAQ, an immediate POS resource at our fingertips.
To me the shared collaboration feature of wikis can be a blessing or a curse: A blessing in that multiple viewpoints, especially ones that might not be traditional or mainstream, have equal standing. A curse in that wiki contributors can add inaccurate, false and hurtful information. (Depending on the wiki this might not be a curse after all.)
I admit to using Wikipedia as a way to keep up with television series, especially BBC and Sci-Fi Channel shows.
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